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You Have the Power to Ask for the Care You Deserve

Well Said Health with Robin L. Shapiro

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Someone you have never met is running your hospital stay. Do you know their name?

Most people have never heard the word "hospitalist," and that gap is costing us. In this episode, Robin sits down with Dr. Clark Coler, one of Seattle's first hospitalists, who has spent more than 30 years inside Swedish caring for patients at their most frightening moments. He explains who the hospitalist is, why your regular doctor isn't coming, and how to work the system instead of being worked by it.

You'll learn:

  • Why the 7–8 a.m. and 7–8 p.m. shift changes are the worst times to call, and when to ask for a conversation instead
  • The one thing every family can do that Clark says would erase most communication problems
  • Why the day of the week you're admitted matters (hint: avoid Friday if you can)
  • Why a new doctor every day is a free second opinion, not a failure
  • Why discharge is where mistakes happen, and what to check before you leave
  • The four exact questions to ask on day one

Plus Clark's three personal health hacks, and none of them are clinical.

Guest: Dr. Clark Coler, MD, is a hospitalist with Swedish Hospital Medicine in Seattle. Mayo Clinic–trained, he helped launch one of the country's first hospitalist programs in 1994.

Speaker 1 (00:00):

Welcome to Well Said Health. I'm Robin Shapiro and I'm here to help you identify the common and urgent and potentially sometimes dangerous medical situations that you might find yourself in. For my entire career, I've been helping patients share their stories to inspire and engage others in how to navigate healthcare better, and I've spent most of my life witnessing these types of conversations, so I know how important they are. My hope is to bring you some real life stories from people who have lived them so that you can learn for yourself the language, to use questions to ask, and where to find help when you need it the most. I'm here to help you know that you have the power to ask for the care you deserve. While said, health will be available soon wherever you get your podcast.